Professional Chauffeurs

Our chauffeurs meet the highest standard in the ground transportation industry. Tran-Star Executive requires all prospective employees to undergo an extensive background check, examining employment history, personal references and motor vehicle / criminal records. This is followed by an extensive training course conforming to National Safety Council guidelines. Our chauffeurs are trained and re-trained throughout their careers with Tran-Star Executive. It is our promise to you.

Tran-Star Executive employs 94 chauffeurs locally and all are employees. The criterion for which a chauffeur is accepted is of the highest standards in the industry. Tran-Star Executive’s insurance carrier must approve all new chauffeurs. In addition, each new chauffeur must pass a drug and alcohol
test and obtain a New York City For-Hire license, which requires a complete background check.

A. All new chauffeurs must attend a 5-day, 30- hour training course. Training includes an orientation about Tran-Star procedures and on-the-road training with a senior chauffeur.
B. All new chauffeurs are required to view education videos on defensive driving techniques and customer service.
C. Tran-Star requires all chauffeurs to wear black suits, white shirts, and black ties. Chauffeurs are instructed to keep their jacket and tie on at all times. They are encouraged to be personable and polite but to speak only when spoken to.
D. Chauffeurs are briefed each night on their next day’s assignments and given a detailed itinerary for each job.
E. All Tran-Star chauffeurs are expected to assist passengers with their luggage and personal effects without the passenger having to request such service.
F. Whether it is late at night or the middle of the day, our chauffeurs will escort clients to their door and wait until they are safely inside before departing.
G. Bilingual chauffeurs are available upon request.