International Chauffeur Service - Phone#:1-800-894-STAR, 631-243-3800 (24/7 Sales and Support)
February 22, 2012 Login
 
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Online Reporting
If you've traveled with us before then there are a wide variety of records you can view and print directly online.
 Contact UsSurvey   
Tran-Star Executive Survey Minimize
 Name (optional):
 
 Phone Number (optional):
 
 E-Mail Address (optional):
 
 Reservation Number (if available):
 
 Date of Trip (if reservation number not available):
    Calendar 
 City of Service:
 
 

Chauffeur

 Our Chauffeur was on time:
 
 Our Chauffeur was waiting for you in a professional manner in the correct location:
 
 Our chauffeur opened the door for you:
 
 Our chauffeur was professionally attired and well groomed:
 
 Our chauffeur assisted you with any luggage or bags:
 
 Our chauffeur was prepared for the trip and knew directions:
 
 Our chauffeur was courteous and professional:
 
 Our vehicle was clean:
 
 You were more than satisfied with your ride:
 
 Is there anything else we could have done to better serve your needs? If yes, please specify:
 
 

Reservations

 What method did you use to make reservation(s)?:
 
 If other, please specify:
 
 The agent was knowledgeable and courteous:
 
 The agent processed the reservation in an efficient manner:
 
 You received a confirmation of your reservation within 15 minutes:
 
 Is there anything else we could have done to better serve your needs? If yes, please specify:
 
 

Web Reservations

 The process was error free:
 
 The process was simple:
 
 Is there anything else we could have done to better serve your needs? If yes, please specify:
 
 

Accounting

 If applicable, payment discrepancies were resolved efficiently:
 
 If applicable, corporate payment accounts and or cost center accounts were accurately billed:
 
 Is there anything else we could have done to better serve your needs? If yes, please specify:
 
 

Overall

 How would you rate the overall service that Tran-Star Executive provided you with:
 
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